Responsible gambling

At Canmore Casino, we take responsible gaming very seriously. We want to ensure that our players have a safe and enjoyable experience on our site.

Setting Limits and Taking Breaks

You can set daily, weekly, or monthly deposit limits for your account by logging in to the "Responsible Gaming" section of your profile. These limits will help you manage your spending and prevent any potential issues.

Additionally, we offer time-out periods ranging from 24 hours to several weeks, as well as permanent self-exclusion options. During these periods, marketing communications with our site will cease, and access to the account will be blocked.

Reality Checks

We also provide configurable reality checks that can alert you every 30 minutes, an hour, or two hours on your gaming session time spent, net loss/win, and current balance. This tool is designed to help you stay aware of your gaming habits and make informed decisions about your play.

Links to Support Organizations

If you're struggling with problem gambling, please know that we care about your well-being. Our Responsible Gaming page links to international organizations such as Gambling Therapy, Gamblers Anonymous, and ConnexOntario (for Ontario residents), which offer free counseling and helpline support for those affected by addiction.

Underage Protection and Vulnerable Player Policy

We take a strict stance against underage gambling. Our Know-Your-Customer checks are designed to verify the age of all new players, and account closures can be implemented if we detect problem gaming behavior in any player under the age of 18.

Please remember that responsible gaming is an ongoing process, and we're here to support you every step of the way.

Additional Tips for Healthy Gaming Habits

• Only wager what you can afford to lose.
• Set clear limits on your spending and time spent online.
• Take regular breaks from gaming.
• Prioritize your mental health and seek help if needed.
• Review our Terms of Use and Responsible Gaming Policy regularly.